Branch: Global

We're on the lookout for someone special to join our team as a Chatter with a knack for personalized engagement and a passion for sales. In this role, you'll be the friendly voice behind our brand, chatting it up with folks across digital platforms while also flexing your sales muscles to help drive our business forward.

Requirements

Proficient in English, both in writing and speaking. Reliable PC/Mac/Laptop and internet connection. Adept at agile and creative conversation. Ability to commit to 8-hour shifts, including some weekend work. Must be 18 years or older.

Responsibilities

Dive into conversations with clients, partners, and followers on social media and other digital channels. Show them some love with personalized interactions that make them feel valued and heard. Seek out new sales opportunities and build relationships with potential clients through strategic outreach and engaging conversations. Use your charm and product knowledge to turn leads into loyal customers. Be there to our clients and partners – listen to their needs, address their concerns, and go above and beyond to deliver exceptional experiences that keep them coming back for more. Get creative with our team to develop content and campaigns that capture attention and drive engagement. Tailor your messaging to fit each audience like a glove. Keep an eye on the numbers – track engagement metrics, sales performance, and customer feedback to see what's working and what's not. Use your insights to fine-tune our strategy and make every interaction count.

What Makes You Stand Out

Experience in community management, customer support, or related fields is a PLUS. A go-getter attitude and a willingness to roll up your sleeves and dive in.

Workplace type: Remote

Branch: Brazil

The HR Manager will be responsible for leading all Human Resources activities and subsystems at 5C Company, acting as a strategic partner to leadership. Their mission will be to ensure efficient people management, promote organizational development, strengthen internal culture, and implement HR policies and processes aligned with the company's objectives. • Work Model: Remote (Home Office). • Schedule: Full-time, Monday to Friday. • Hours: Flexible within a full-time workload. • Travel: Occasional national and international travel as needed.

Requirements

Essential Requirements: • Degree in Business Administration, Psychology, Human Resources, or related fields. • Postgraduate degree, MBA, or Master's in areas like People Management or Organizational Psychology is desirable. • Minimum of 3 years of experience in HR leadership roles. • Solid experience across all HR subsystems (Talent Acquisition, DHO, T&D, HRBP, Payroll, Internal Communications, People Analytics). • Advanced knowledge of labor laws. • Strong analytical skills and data-driven decision-making ability. • Excellent communication and influence at all organizational levels. • Experience with HR technologies (ATS, talent management systems, people analytics tools). • Advanced English. Technical Skills: • Strategic leadership and people management. • Change management, innovation, and systemic thinking. • HR metrics management and data analysis. • Knowledge of corporate finance is a plus. Behavioral Skills: • Effective verbal and written communication. • Proactivity, organization, and creativity. • Results-oriented and problem-solving mindset. • Adaptability and resilience under pressure. • Analytical thinking and decision-making. • Negotiation, mediation, and conflict management skills.

Responsibilities

• Develop and implement strategies for talent acquisition, selection, and retention. • Oversee personnel administration, including payroll, benefits, and labor compliance. • Lead talent development projects, succession planning, and leadership programs. • Act as a mediator in labor relations, promoting a fair and balanced work environment. • Diagnose training needs and design development programs. • Promote a positive, inclusive, and high-performance organizational culture. • Support department leaders with strategic guidance on people management. • Supervise the HR team, promoting their professional development. • Develop internal communication, engagement, and employer branding initiatives. • Monitor people KPIs (turnover, absenteeism, engagement, internal NPS, average hiring time, etc.). • Ensure HR policies and practices are updated in line with market trends. • Develop performance management programs. • Promote diversity, equity, and inclusion initiatives across the organization.

Job type: Fulltime

Workplace type: Remote

Branch: Brazil

The Page Manager Assistant will support the operational team by identifying issues in the sales process, ensuring task accuracy, and maintaining effective communication with clients and team members. The role also involves implementing process improvements based on performance data and feedback. Work Schedule: 8 hours per day, 5 days per week.

Requirements

• Bachelor's degree completed or in progress in Business Administration or related fields. • Fluent English. • Own computer or laptop. • Stable internet connection. • Availability to work flexible hours. Technical Skills: • Intermediate Google Sheets proficiency. Behavioral Skills: • Attention to detail. • Ability to multitask and work in a dynamic environment. • Strong communication and teamwork skills. • Process improvement mindset. • Results-driven approach. • Adaptability to meet goals.

Responsibilities

• Identify issues in the sales process. • Verify and ensure task accuracy. • Communicate with clients professionally and effectively. • Maintain continuous communication with the team to provide feedback and guidance. • Implement corrections and improvements based on performance data.

What Makes You Stand Out

Experience in Sales Assistant, Sales Analyst, or Management Assistant roles.

Job type: Fulltime

Workplace type: Remote

Branch: Brazil

The Renew Assistant will be responsible for encouraging and persuading fans to activate the auto-renewal feature for their subscriptions on the pages. They will work in partnership with the operational teams of the pages, ensuring that the renewal process is efficient and aligned with established goals. Work schedule follows a 5x2 system with 8-hour daily shifts

Expected

• Intermediate/Advanced Spanish.

Requirements

• Currently pursuing or have completed a college degree. • Fluent in English (C1 or C2 level). • Proficiency in Excel (Google Sheets) and Word (Google Docs). • Comfortable using computers and social media platforms. • Availability to work on weekends when necessary and/or according to the weekly schedule. • Strong teamwork skills.

Responsibilities

• Create and apply renewal scripts to convince fans to activate the auto-renewal functionality. • Collaborate with sales promoters to ensure a seamless transition between renewals and potential upselling opportunities. • Continuously update scripts and message templates to avoid repetition and saturation.

Job type: Full time

Workplace type: Remote

Branch: Brazil

The Team Leader is responsible for leading teams of senior agents (L2) and sales promoters, ensuring high performance, goal achievement, and adherence to company standards. This role acts as a bridge between operations and management, focusing on people development, KPI control, and service excellence. • Schedule: Full-time, 8 hours per day

Requirements

Essential Requirements: • Bachelor’s degree completed or in progress (Business Administration, Marketing, Communication, Sales Management, or related fields). • Fluent English. • Previous experience as a team leader in sales or customer service. • Experience with operations involving sensitive content or high-demand sales environments is a plus. • Knowledge of CRM tools, dialers, and digital platforms. Technical Skills: • Proficiency in Office Package, Google Workspace, and operational management tools. • Data analysis and performance metrics monitoring. Behavioral Skills: • Strong communication and influence. • Strategic leadership and people management. • Analytical thinking and decision-making. • Change management and innovation. • Focus on results and customer satisfaction. • Ability to work under pressure with challenging goals. • Proactivity, organization, resilience, and problem-solving.

Responsibilities

• Supervise the sales team, ensuring daily and monthly targets are met. • Monitor KPIs such as sales performance, conversion rates, script adherence, average handling time, and service quality. • Provide individual and group feedback regularly. • Conduct alignment meetings and participate in operational committees. • Develop, train, and motivate the team. • Identify process improvements and propose practical solutions. • Ensure compliance with internal policies, privacy, and ethics, especially regarding sensitive content. • Support incentive campaigns and action plans alongside management.

Job type: Fulltime

Workplace type: Remote